Self Storage FAQs
Facility and Security
Do you have an on-site manager?
We sure do! Our resident manager is responsible for managing the day-to-day business, overseeing the property, and monitoring security.
What type of security features does your facility offer?
Empire Mini Storage Cloverdale offers several state-of-the-art security features, including electronic gated access requiring a unique access code for each customer, individually alarmed storage units, LED lighting, surveillance cameras, and professional on-site management.
Rentals, Pricing, and Payments
Do you offer any promotions or specials?
Yes! We run specials and promotions on select storage unit sizes throughout the year, including military and senior citizen discounts. Current specials and promotional pricing are typically listed on our website, or you can contact our office for more information.
Can I pay my bills online?
Absolutely! Online bill pay is the most convenient option. Simply log in from your home or office and make your payment anytime.
How do I get started?
You can begin by using our online storage size guide or browsing our storage tips. Once you’re ready, feel free to call us or use our online contact form, and our team will help you get started with the right storage unit for your needs.
Moving, Packing, and Storage Help
Do you offer storage supplies?
Of course! We offer a variety of moving and packing supplies available for purchase in our front office, including boxes, locks, tape, and other common packing materials.
What if I need to repack my storage? Do you sell moving and packing supplies?
Yes, we do. Boxes, tape, bubble wrap, and other packing supplies are available for purchase onsite during office hours.
Which storage unit should I choose?
You can use our online storage unit size guide to determine the right storage unit for your needs. We also offer helpful storage tips to guide you through packing fragile items, family keepsakes, clothing, dishes, and more to help prevent damage during the moving and storage process.
Do you offer rental truck services?
Yes. We rent a variety of trucks and trailers that customers can use to transport their belongings to Empire Mini Storage. Please contact us for more information.
